Refund & Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy for any reason, we're here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
How to Start a Return
To initiate a return, please contact us at support@treasurelakesports.com with your order number and reason for return. We will provide you with return instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.
Non-Returnable Items
- Items that have been used or damaged after delivery
- Items returned more than 30 days after delivery
- Items not in original packaging
Exchanges
If you received a defective or damaged item, we will gladly exchange it. Please contact us within 7 days of receiving your order.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was received defective or incorrect. Original shipping charges are non-refundable.
Contact Us
If you have any questions about our refund policy, please reach out to us at support@treasurelakesports.com.