Shipping policy
Shipping Policy
Treasure Lake Sports
Last Updated: September 16, 2026
Thank you for shopping with Treasure Lake Sports! We are committed to providing our customers with a smooth, reliable, and convenient shopping experience. Please review our shipping policy below for information about order processing, delivery times, and tracking.
1. Order Processing
All orders are processed within 1–3 business days after your order has been placed and payment has been confirmed.
Orders are not processed or shipped on weekends or holidays. During busy periods, holidays, or promotions, processing times may be slightly longer.
2. Shipping Times
Once your order has been processed, shipping times may vary depending on your location and the shipping carrier.
- Standard Shipping: Estimated delivery within 5–10 business days after processing.
- International Shipping: Delivery times may vary depending on the destination and customs.
Please note that shipping times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, order size, and available shipping options.
Any applicable shipping fees will be displayed before you complete your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information, when available.
Please allow 24–48 hours for tracking information to update after your order has been shipped.
If you have not received tracking information within the expected timeframe, please contact our customer support team.
5. Incorrect Shipping Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
If you enter an incorrect or incomplete address, please contact us as soon as possible. We will do our best to assist you before your order ships.
Once an order has shipped, we may be unable to change the shipping address.
6. Lost, Stolen, or Delayed Packages
Treasure Lake Sports is not responsible for packages that are lost, stolen, or delayed after being marked as delivered by the shipping carrier.
If your package is delayed or appears to be missing, please contact the shipping carrier using your tracking information. You may also contact us for assistance.
7. Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged item and packaging.
We will review your request and work with you to determine the appropriate resolution.
8. Contact Us
If you have any questions about your order or shipping, please contact us.
Store Name: Treasure Lake Sports
Customer Support Email: [treasurelake212@gmail.com]
We appreciate your business and thank you for choosing Treasure Lake Sports!
Thank you for shopping with us.