Return & Refund Policy
Last Updated: September 12, 2026
At our store we want you to be satisfied with your purchase. If you’re not completely happy with your order, please review the policy below.
1. Return Window
We accept eligible returns within 30 days of delivery.
To qualify for a return, the item must:
- Be unused and in its original condition
- Be in the original packaging when applicable
- Include the original order information
2. Non-Returnable Items
Certain products may not be eligible for return, including:
- Used or damaged products caused by the customer
- Personalized or customized products
- Items marked as final sale
- Gift cards
3. How to Request a Return
To request a return, contact our customer support team with your order number and the reason for your return.
If approved, we’ll provide instructions for returning your item.
4. Refunds
Once your returned item is received and inspected, we’ll notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.
5. Exchanges
If you received a defective, damaged, or incorrect item, contact us as soon as possible. We’ll review the issue and, when eligible, arrange a replacement or other appropriate solution.
6. Return Shipping
Unless the item is defective, damaged, or incorrectly shipped, the customer may be responsible for return shipping costs.
7. Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, please contact us promptly with your order number and photos of the item and packaging so we can assist you.
8. Changes to This Policy
We reserve the right to update this Return & Refund Policy when necessary. Any changes will be posted on this page with an updated date.
9. Contact Us
For questions about returns or refunds, please contact our customer support team through our Contact Us page.
Thank you for shopping with us